Privacy Policy

1. Introduction

Quality Venture LLC, operating as SealMaster of New Hampshire and GemSeal of New Hampshire & Maine ("Company," "we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our asphalt sealcoating, pavement maintenance, and materials supply services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Name: Your full name when submitting a quote request or contact form.
• Email Address: Used to respond to your inquiries and send project-related communications.
• Phone Number: Used to contact you regarding your service request or quote.
• Project Details: Information you provide about your property, project scope, and service needs.
• Service Selection: The type of service you are inquiring about.

2.2 Information Collected Automatically

• Log Data: IP address, browser type, browser version, pages visited, time and date of visit, and time spent on pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your browsing experience.
• Device Information: Information about the device you use to access our website, including hardware model, operating system, and browser type.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests, inquiries, and customer service needs.
• To provide, operate, and maintain our website and services.
• To process and fulfill service agreements and transactions.
• To send you project updates, invoices, and service-related communications.
• To send periodic marketing emails about our services (you may opt out at any time).
• To improve our website, products, and services based on your feedback and usage patterns.
• To comply with applicable laws, regulations, and legal processes.
• To protect the security and integrity of our business operations.
• To detect, prevent, and address technical issues, fraud, or abuse.

4. Cookies and Tracking Technologies

We use cookies — small text files stored on your device — to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. However, disabling cookies may affect certain functionality of our website.

We may use third-party analytics services such as Google Analytics to help us understand how visitors interact with our website. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address. Their use of this information is governed by their respective privacy policies.

5. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email delivery services, form processing platforms), provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS transmission, restricted access to personal data, and regular review of our data collection and storage practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and project inquiry data are typically retained for up to three (3) years for business record purposes. You may request deletion of your data at any time by contacting us.

8. Your Rights and Choices

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: You may opt out of receiving marketing communications from us by clicking "unsubscribe" in any email or by contacting us directly.
• Data Portability: You may request a copy of your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at support@qualityventurenh.com or by phone at 603-479-9105. We will respond to your request within 30 days.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately and we will take steps to remove such information from our records.

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and accept no responsibility for them. We encourage you to review the privacy policy of every site you visit.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of New Hampshire, United States of America, without regard to its conflict of law provisions.

12. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website after we post any modifications constitutes your acknowledgment of the modifications and your consent to abide by the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: